HOW GE WENT FROM "THAT LIGHT BULB COMPANY"
TO ONE OF THE COOLEST BRANDS TO WORK FOR
GE is leading a new digital-industrial era—combining cutting-edge tech with industrial might to revolutionize energy, healthcare, transportation and aviation. And yet, if you were to ask the average college student in 2014 what GE does, you would likely have heard just two things: Light bulbs and washing machines.
Most millennials only knew the GE they saw in stores. After decades of being the go-to employer for over-achievers everywhere, top talent was passing GE by, in favor of a new crop of trendy consumer brands.
To revive GE’s recruiting brand, we conducted live co-creation sessions with interns around the world to understand why they work, and what working for GE meant to them. We also uncovered where current recruiting efforts were falling short. We then used these insights to design a brand positioning and recruiting experience that only GE could deliver.
A new employee value proposition, messaging architecture and experience strategy would lay the foundation for a recruiting brand that connected the ENORMONITY of what GE does with the very PERSONAL way it grows leaders to do it.
A career camp adventure called Dare to Lead plunged top candidates into real-time experience of the GE way of working, with spontaneous collaboration and unexpected moments of mentorship. Since it’s pilot in 2015, Dare to Lead has grown into world-wide phenmenon, with top students in the US, Africa, Asia and the Middle East competing for the opportunity to attend.
A new career booth used virtual reality to immerse candidates in what GE does for the world. A multimedia campus presentation balanced stories of bleeding-edge innovation with intimate accounts of personal and professional growth and reflection. A website overhaul conveyed the new story, fresh imagery captured young hires doing amazing work, while a brand video condensed the essence of working for GE into 90 inspiring seconds.
After the rollout of the new recruiting brand, applications increased eight-fold. The strategy was so successful in capturing the GE ethos it quickly creeped into more than just recruiting, with signature experiences like Dare to Lead and the anthem video being embraced by senior leadership for training and team building. The messaging even inspired a new series of popular TV commercials that brought GE's brand of meaningful work to home audiences everywhere. Less than a year after our work was completed, Fast Company profiled GE as one of the top four employer recruiting brands in the world.
GE's recruiting experience continues to build steam around the world—immersing students in meaningful work and proving, once and for all, that GE is much more than light bulbs and washing machines.